ESTABLISHED AND SCALING  |  THOUGHT LEADER  |  NON-PROFIT

Case Study: Building Operational Capacity for a Scaling Thought Leader

Engagement Type: Fractional Partnership

CLIENT OBJECTIVES

Strengthen operational leadership and continuity

Improve planning, prioritization, and execution

Support a volunteer-driven organization at scale

Build governance capacity for long-term sustainability

Sara has a rare ability to bring order and momentum to complex initiatives while maintaining a strong connection to purpose. Her leadership helped us improve how we operate, make smarter decisions, and move forward with confidence - without ever losing sight of why the work matters.
— Mich Hancock, Co-Founder and License Holder

About the Client

TEDxStLouis (Co-Founder and License Holder: Mich Hancock)
Independent TEDx organization amplifying ideas worth spreading across the St. Louis region

Context

TEDxStLouis is a well-established organization with a strong brand, deep community trust, and a volunteer-led operating model. As the organization continued to grow, so did its complexity.

  • Expanding programming and partnerships

  • Increased coordination across volunteers and leaders

  • Greater demand on executive and operational capacity

  • Desire to scale responsibly without adding full-time overhead

The organization did not need reinvention — it needed embedded leadership and operational capacity to support its next phase.

Approach

Salva’s founder partnered with TEDxStLouis in a long-term fractional capacity, providing strategic operations leadership, governance support, and executive continuity.

  • Embedded as a fractional Chief of Staff supporting executive and volunteer leadership

  • Designed and facilitated quarterly and annual planning rhythms

  • Built lightweight operating systems to support execution and accountability

  • Supported governance maturity through bylaw revisions and updated documentation

  • Designed and launched a Board of Advisors to strengthen leadership capacity

  • Served as Interim Executive Director during a defined leadership transition, ensuring continuity and momentum

This approach balanced strategic leadership with hands-on execution — meeting the organization where it was while preparing it for what came next.

Deliverables

  • Strategic planning frameworks and execution priorities

  • Operating calendars, timelines, and coordination tools

  • Updated bylaws and governance documentation

  • Board of Advisors structure and onboarding materials

  • Organizational documentation to reduce institutional knowledge risk

Outcomes

  • Clearer priorities, ownership, and decision-making across teams

  • Reduced operational strain on volunteer and executive leadership

  • Stronger governance and leadership continuity

  • Improved follow-through across initiatives and events

  • Greater organizational confidence entering future growth cycles

Why It Mattered

For established, volunteer-driven organizations, growth often strains the systems that enabled early success. This fractional partnership provided experienced leadership capacity exactly where it was needed — strengthening operations, governance, and execution without compromising mission or culture.

Momentum Matters

Fractional leadership enables organizations to scale thoughtfully — adding senior capacity without permanent overhead.

 

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